how the universe sent love…

this message awaited me on this cold (49 degrees!), dark, rainy monday morning and it brought such a smile and warmth to my day.

doug placed an order with the special pricing i offered my newsletter subscribers last week and for some technical reason, his order did not reflect the 21% discount. naturally i had sent him an email over the weekend, remedying the situation.

this morning, he wrote back!

“Thank you so much, Heather.

This is more than generous…. It is so refreshing to deal with someone personally… your quick response was gratifying and much appreciated.

The piece was well worth full price and I was certainly not going to cancel the order… your artistry obviously extends beyond design and includes just plain sincere caring for customers (and I would guess, people in general)…

Thanks… I look forward to my next order…”

yes, i am patting myself on the back, but it was an intense weekend and to be honest, i am not quite ready for it to be so cold, so a pat on the back feels pretty cozy right about now.

stay warm (and to all my californians, i don’t wanna hear it)

xo,
heather

large sterling silver peace sign